Billing Coordinator

at  Hilton

Billing Coordinator
A Biling Coordinator will assist in audit and closing of groups and events that occur within the Hotel, to identify discrepancies between Contract/Addendum/Banquet Check and solving them with the corresponding areas, and delivered every group closed, to financial area.

As Biling Coordinator, you will assist in achieving a successful closing for every group and event that occur within the hotel, to achieve room nights and occupancy targets as identified in the annual budget plan for groups. The Biling Coordinator will support operation and administration of all groups. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Adhere to the events and group yield policy in order to maximize revenue
• Work with the Sales and Events Teams to maximise corporate and group rates
• Ensure proper implementation of reservations procedures and maximise conversion ratios in order to achieve targets
• Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, and billing and processing contracts
• Build strong relationships with Clients and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Actively participation in operational meetings to be informed of every group detail for billing purpose

A Billing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience with administrative tasks in the hotel/leisure sector
• Excellent organisation and planning skills
• Accountable and resilient
• Flexibility to respond to a range of different work situation