Billing Design and Configuration Specialist

at  Vodafone

WHO WE ARE

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

WHO YOU ARE

• Experience of AMDOCs rating and Billing systems.
• Experience in providing technical, business and process design consultation.
• Experience in design and configuration of post-pay propositions and services.
• Understanding of system interdependencies for rating and Billing.
• Proficiency in Microsoft Excel and other data analysis tools.
• Strong numerical, analytical and problem-solving skills.
• Strong communication and interpersonal skills, comfortable explaining complex information.
• Excellent attention to detail and accuracy.
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHAT YOU’LL DO

As Billing Design and Configuration Specialist you will be responsible for design, configuration and delivery of products, propositions and regulatory changes into Gemini Billing systems and associated applications with the provision of expertise to diagnose and resolve billing and system related incidents.

MAIN RESPONSIBILITIES:

• Liaise with stakeholders, business and technical teams, and outsourced partners as well as peers to understand commercial, business or regulatory project requirements.
• Impact assess and present solution options, influence and support stakeholders on how we can deliver within the configurable capabilities of the heritage mobile billing applications.
• Take ownership of design and delivery, producing plans, leading design, configuration and testing within agreed delivery timelines.
• Create low level system designs to requirement specifications and implement configuration to agreed timelines and audit standards.
• Investigate and resolve billing and tariff related incidents within agreed SLAs.
• Be a strong and supportive team player, openly collaborative in team and the wider business.
• Identify and implement best practices to ensure that the function is operated as efficiently as possible and against the highest quality standards.