Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
We are seeking a detail-oriented and proactive Billing Specialist to join our team. In this critical role, you will be responsible for managing all aspects of direct client billing, including invoicing, follow-up, collections, and reporting. Your expertise will ensure accurate and timely billing processes, fostering positive client relationships while contributing to the overall financial health of the organization. If you have a strong background in billing and collections, excellent communication skills, and a passion for delivering exceptional service, we invite you to apply and become a key player on our Finance team.

Essential Duties and Responsibilities

• Monitor and follow-up on outstanding claims
• Follow through with correspondence regarding collections when unable to contact the patient on the telephone
• Send information as requested by clients
• Correspond with clients to resolve payment delays, requests for additional information or to discuss invoices.

Qualifications Expected for Position

• 2+ years of experience in collections, billing or insurance.
• Experience with reviewing and analyzing insurance payments, and/or payer adjudication claims against contract terms and patient coverage and benefits.
• Must be able to complete tasks within timeframes.
• Proficient in Excel and MS Office applications.
• Fluent in English, with exceptional written and verbal communication skills.
• Ability to work in a hybrid environment (in-office and remote) in our Warsaw location.

Preferred Skills

• Excellent organizational skills.
• Great attention to detail.
• Solid customer service skills.
• Ability to work across multi-functional teams.

LI-SS2 #LI-Hybrid

Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy

• Monitor and follow-up on outstanding claims
• Follow through with correspondence regarding collections when unable to contact the patient on the telephone
• Send information as requested by clients
• Correspond with clients to resolve payment delays, requests for additional information or to discuss invoices