Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
Job Description
Work hand in hand with the Opta’s Client Care and Finance teams to maintain and facilitate billing processes, invoice delivery and contract management. This role will communicate directly with internal and external stakeholders on a daily basis, ensuring great customer experience.

Qualifications

• University/College degree, or equivalent work experience and/or technical school preferred.
• 3-5 years of customer-facing interaction and problem-solving skills, preferably in handling large accounts
• Experience in customer service, especially with data and technology driven solutions
• Strong understanding of billing procedures, invoicing, and reconciliation.
• Excellent organizational skills; ability to handle multiple tasks simultaneously
• Ability to work independently
• Excellent oral and written communication skills
• Outstanding interpersonal skills and ability to work effectively in a team environment
• Proficiency in accounting software and Microsoft Excel.
• Excellent problem-solving skills and attention to detail

• Manage and triage Billing issues as they develop
• Works with internal departments and takes responsibility to ensure successful resolution of each Billing issue
• Communicates with customers and internal stakeholders on outstanding Billing issues.
• Manage internal and external invoice reporting requirements
• Ensures up-to-date status of contracts and agreements
• Identifies problem trends and escalates as appropriate
• Identifies process efficiencies and drives process improvement making a positive impact on the customer experience
  

  LI-SM1

LI-Hybrid

Qualifications

• University/College degree, or equivalent work experience and/or technical school preferred.
• 3-5 years of customer-facing interaction and problem-solving skills, preferably in handling large accounts
• Experience in customer service, especially with data and technology driven solutions
• Strong understanding of billing procedures, invoicing, and reconciliation.
• Excellent organizational skills; ability to handle multiple tasks simultaneously
• Ability to work independently
• Excellent oral and written communication skills
• Outstanding interpersonal skills and ability to work effectively in a team environment
• Proficiency in accounting software and Microsoft Excel.
• Excellent problem-solving skills and attention to detail.

Additional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.