Binance Accelerator Program - Product Experience Assistant

at  Binance

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

REQUIREMENTS

• Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
• Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate
• Able to collaborate effectively across multiple business units
• Good customer service awareness
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders

• Responsible for the experience of product functionality and processes
• Provide experience reports from the user’s perspective to help the product team improve the user experience
• Assist new users in resolving issues during the onboarding process