Booking Services & Rostering Officer

at  Museums of History NSW

BOOKING SERVICES & ROSTERING OFFICER

Be a part of upholding MHNSW’s high customer service standards using your expertise background in bookings, ticket sales, and rostering. As our Booking Services & Rostering Officer you will join a customer focused and professional team that services education programs, museum admissions, and public events. As part of this small but vibrant team, the role is critical in securing more than 700 primary and secondary school bookings each year.

WHAT WE DO

MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.

WHAT YOU’LL DO WITH US

This role will act as a principal contact for education bookings at the MHNSW sites to ensure bookings and relevant administration are completed professionally and promptly with a focus on quality customer service. The role will also assist the broader team with group bookings and program ticketing where required.
For more information on the role, you are welcome to contact Scott Bunn, acting Booking Services Manager at scott.bunn@mhnsw.au
Click here for the role description including the capabilities required for this role.

WHAT YOU NEED TO DO TO APPLY

• To apply you will need to submit the following:
• A one-to-two-page cover letter outlining how your skills and experiences meet the essential requirements for this role,
• A current resume listing two referees, and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter

ESSENTIAL REQUIREMENTS OF THE ROLE:

• Possession of a valid NSW drivers’ licence.
• Willingness to work across and ability to travel to multiple work locations.