Bookkeeper & Adminstrative Assistant

at  Expedia Cruises Scarborough

ABOUT US:

We are a vibrant retail travel agency dedicated to providing our clients with exceptional travel experiences. Due to unprecedented growth, we are seeking a detail-oriented and motivated Bookkeeper and Administrator to join our team.

QUALIFICATIONS AND SKILLS:

· Proficiency in QuickBooks Online is a must!
· Minimum of 5 years’ experience in a bookkeeping role within a small to medium-sized business.
· Certified Professional Bookkeeper (CPB) designation and an accounting degree or diploma preferred.
· Proficient in QuickBooks, Wagepoint, Microsoft Excel, and Outlook.
· Expertise in managing accounts payable and receivable, payroll processing, and account reconciliation.
· Ability to prepare and analyze financial reports to assist with management decision-making.
· Demonstrated ability to manage multiple tasks concurrently with professionalism.
· Clear and concise communication skills, verbally and in writing, in English.
· Strong attention to detail to ensure accurate bookkeeping and regulatory compliance.
· Excellent interpersonal and customer service skills.
· Customer-focused approach, efficiently resolving sales and service issues for agents and clients.
· High initiative and capability to manage multiple tasks simultaneously.
· Ability to work both independently and collaboratively within a team environment.
· Self-motivated with strong organizational and time management skills.
· Familiarity with travel booking systems and knowledge of industry regulations, such as TICO standards, is an asset.

EXPERIENCE:

· Minimum of 5 years in a bookkeeping role.
· Experience in travel sales or customer service within the travel sector is preferred.

· Process, maintain, monitor, and reconcile general ledger accounts including cash, bank reconciliations, trust accounts, commissions, accounts receivable, and accounts payable.
· Prepare commission payments, payroll, and source deductions.
· Identify and investigate discrepancies, discussing resolutions with management.
· Post monthly, quarterly, and year-end adjusting entries as needed.
· Prepare government remittances, HST returns, T4/T4As, and TICO reports and submissions.
· Generate information for year-end financial statements.
· Provide support to external accountants as required.
· Monitor bookings and customer travel orders to ensure accuracy and compliance with guidelines.
· Develop strong relationships with Independent Contractors (Agents).
· Assist agents with financial and booking-related inquiries.
· Monitor, distribute, and respond to email messages.