Bookkeeper/Client Manager (Ukrainian language required)

at  Tax Canada Accounting

ABOUT US:

Lilico Accounting Corporation is a new and innovative accounting firm committed to simplifying accounting and taxes for individuals and businesses in Canada. Known for our comprehensive services and popular accounting courses, our mission is to make accounting accessible, understandable, and affordable. We’re dedicated to providing high-quality services that create a comfortable and safe experience for our clients.

QUALIFICATIONS:

• Bilingual in Ukrainian and English (required).
• Knowledge of bookkeeping/accounting (a strong asset).
• Experience in customer service or working directly with clients (required).
• Strong problem-solving skills.
• Ability to handle stressful situations with resilience.
  Team Structure: You will report directly to the CEO or senior accountant and work alongside a team of 5-6 talented and passionate colleagues in the office, with additional team members working remotely.

• Serve as the first point of contact at the front desk, greeting customers and addressing their needs.
• Communicate effectively with clients via phone and email.
• Resolve client issues and manage conflicts professionally.
• Perform bookkeeping and accounting tasks as required.