Bottle Shop Service (Casual)

at  Matthews Hospitality

Hey there! Are you ready to add some excitement to your work life? Join us at our group of Sip’n’Save Bottle Shops in Mount Gambier!

ABOUT THE JOB

We’re searching for Bottle Shop Attendants to join our dynamic team for 10+ hours per week; they must be available on weekdays and the occasional weekend. No prior bottle shop experience? No worries! We’re looking for individuals with a passion for customer service, a friendly demeanour, and a can-do attitude. Plus, if you’re all about teamwork but can also rock it solo when needed, you’re exactly who we’re looking for!

Key Responsibilities:

• Customer Service: Efficiently, knowledgeably, and warmly supply liquor and other bottle department products to customers.
• Standard Operational Procedures: Adhere to Standard Operational Procedures as directed by the Department Manager.
• Stock Management: Assist in stock takes and the preparation of product displays as needed.
• Internal Supply: Support the supply of liquor from the bottle shop to other hotel departments in accordance with hotel policies and procedures.
• Promotions: Stay aware of promotions and actively promote retail products, promotions, and services to customers and potential customers.
• Sales Targets: Achieve targets for add-on sales, up-selling, and spend per head.
• Cleanliness: Maintain the cleanliness of the bottle shop to the standard required by the Department Manager.
• Cash Handling: Follow all till and cash handling procedures as per policy and procedures.
• Compliance: Ensure personal compliance with Responsible Service of Alcohol.
• Safety: Follow all hotel policies and procedures at all times to ensure a safe working environment is maintained.

We also offer traineeships in retail, hospitality, and business! Join the team as a casual and show us your skills and desire for this opportunity. Part-time and full-time opportunities are always available for the right legend!

• Customer Service: Efficiently, knowledgeably, and warmly supply liquor and other bottle department products to customers.
• Standard Operational Procedures: Adhere to Standard Operational Procedures as directed by the Department Manager.
• Stock Management: Assist in stock takes and the preparation of product displays as needed.
• Internal Supply: Support the supply of liquor from the bottle shop to other hotel departments in accordance with hotel policies and procedures.
• Promotions: Stay aware of promotions and actively promote retail products, promotions, and services to customers and potential customers.
• Sales Targets: Achieve targets for add-on sales, up-selling, and spend per head.
• Cleanliness: Maintain the cleanliness of the bottle shop to the standard required by the Department Manager.
• Cash Handling: Follow all till and cash handling procedures as per policy and procedures.
• Compliance: Ensure personal compliance with Responsible Service of Alcohol.
• Safety: Follow all hotel policies and procedures at all times to ensure a safe working environment is maintained