Boutique Manager

at  Crew Life at Sea

QUALIFICATIONS:

• Minimum of 3 years of experience in a retail management role, preferably in a luxury or boutique setting
• Proven track record of meeting and exceeding sales targets
• Strong leadership skills and the ability to motivate and develop a team
• Excellent communication and customer service skills
• Detail-oriented with strong organizational and time management abilities
• Proficient in Microsoft Office and experience with inventory management systems
• Flexibility to work evenings, weekends, and holidays as needed
• Fluent in English, additional languages are a plus

• Manage the overall performance of the boutique shops, including sales, inventory, and customer service
• Develop and implement sales strategies to drive revenue and meet sales targets
• Train and mentor sales associates on product knowledge, customer service, and sales techniques
• Monitor inventory levels and work with suppliers to ensure timely restocking of products
• Create visually appealing displays and maintain the overall presentation of the boutique
• Handle customer inquiries and complaints in a professional and timely manner
• Collaborate with other departments to promote special events and promotions
• Prepare and analyze sales reports to identify trends and make recommendations for improvement
• Manage staffing schedules and ensure adequate coverage for all shifts
• Conduct performance evaluations and provide ongoing training and development for the boutique team
• Adhere to company policies and procedures, as well as health and safety regulations