Box Office Associate

at  Athenaeum Center for Thought Culture

Job Title: Box Office Associate
Location: Chicago, IL
Terms: Part-Time
Requirements: Ability to work standard shifts that fall between 10-4pm Monday-Friday, as well as evening and weekend hours per events scheduled

ABOUT US:

The Athenaeum was built in 1911 on the St. Alphonsus campus and is home to Chicago’s oldest continuously-operating off-Loop theater. Our mission is to invite people into encounters with beauty and to revitalize the great Catholic tradition of the arts from our location in one of Chicago’s most unique religious, artistic, and civic buildings. At the Athenaeum Center for Thought and Culture, we believe that beauty has the capacity to build up culture, transform society, and change lives. We hope to help you contemplate, encounter, and delight in beauty.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent; additional education in customer service or related field is a plus.
• Previous experience in a customer service role, particularly in a theater or entertainment environment, is preferred.
• Proficiency in Tessitura software is strongly preferred.

SKILLS:

• Strong interpersonal and communication skills.
• Ability to handle cash and perform basic mathematical calculations.
• Proficiency with computer systems, particularly ticketing software and point-of-sale systems.
• Excellent problem-solving abilities and attention to detail.

GENERAL ADMINISTRATIVE TASKS:

• Maintain the cleanliness and organization of the box office area.
• Keep up-to-date with theater policies, event details, and promotions to effectively assist patrons.