BPO Commercial

at  Vandemoortele

SHARE OUR TASTE FOR LIFE!

Together with you, we want to empower you to achieve this mission with us. We value you as a person and actively support you on your professional journey, while caring about your future. Join our big little family and let’s make products for you and the world to love.
Do you share our taste for life?

YOUR ROLE

As the Business Process Owner (BPO) for Commercial at group level, you will be responsible for shaping the strategy and designing processes that enhance efficiency, ensure compliance, and drive cost savings throughout the commercial lifecycle. You will play a key role in developing and executing the Digital Strategy and transformation roadmap for the commercial area, aligning these efforts with Vandemoortele’s broader business goals and objectives.
In this role, you will manage and optimize core business processes across various business lines and markets. This will involve developing business cases, tracking performance, managing change initiatives, and overseeing execution and support.
Close collaboration with Digital Product Owners and IT is key to establishing, delivering and optimising high performing business processes supported by appropriate data driven and digital solutions.
In this role, you will report to the Chief Digital Officer.

YOUR KEY RESPONSIBILITIES

• Process Optimisation and Ownership
• You take ownership of the processes and ensure alignment with organisational goals. You continuously review and enhance workflows for efficiency and effectiveness. You stay updated on industry best practices and make recommendations for process improvements. You drive standardisation, innovation, and compliance for end to end (E2E) process across the network.
• Strategy Development
• You develop and implement strategies and the digital transformation roadmap to improve effectiveness and efficiency, aligned with organisational goals and objectives in close collaboration with the Digital Product Owners.
• Stakeholder Management
• You collaborate with cross-functional teams to ensure alignment of processes and objectives and to integrate commercial processes with other business functions. You establish digital collaboration with suppliers to enable stronger, more collaborative relationships, resulting in improved efficiency, reduced costs, and enhanced agility.
• Compliance and Risk Management
• You support policy- and guideline development for key commercial processes. You ensure compliance with relevant regulations and company policies whilst considering security and minimising risk exposure within the commercial process.
• Performance Monitoring
• You develop KPI’s and metrics to monitor the performance of the commercial process. You analyse data and provide dashboards to assess the effectiveness of the processes and provide insights to drive continuous improvement. You lead initiatives for transparency and efficiency improvement through effective data management, by providing meaningful and actionable insights/dashboards.
• Change Management
• You drive change initiatives related to commercial processes, systems, and technologies. By providing training and support, you ensure a successful adoption of new processes and tools.
• Technology Enablement
• You evaluate, select, and implement technology solutions to support and streamline commercial processes together with the Digital Product Owner. You translate business needs into system requirements which you share and align with the Digital Product Owner.
• Project Management
• You manage all projects related to the role from start to end, starting with the idea, kick-off, project charter, stakeholder engagement through all the phases to the end including collaboration with the Digital Product Owner and IT for implementation, change management and adoption/ KPI reporting.