Branch Assistant
at Resideo
Glasgow, Scotland, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Dec, 2024 | Not Specified | 27 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
We are currently looking for a Branch Assistant to join the ADI team at our Glasgow branch. This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities to develop a career in customer service, account management, and B2B sales.
Our Branch Assistants are part of a customer-oriented team. You will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the branch manager in achieving sales targets.
WE VALUE:
- Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
- Happy being on the phone with customers, providing advice, and looking for sales or up-selling opportunities
- Strong interpersonal skills
- Ability to work autonomously and collaboratively as part of a teamStrong desire to learn
Responsibilities:
- Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
- Working effectively with key strategic vendors and customers to promote the growth and development of strong key partnerships.
- Support achieving & delivery of Branch KPIs to identify new ways to innovate and drive growth.
- Receipt of weekly stock delivery to support putting goods away in the correct warehouse location.
- Receipt of customer returns and following our returns procedure to achieve customer credits and the necessary administration work
- Respond to inbound calls and look for opportunities to increase the customer’s request order/quotation by utilising the sales tools within our business.
- Make outbound calls to proactively seek new opportunities from outbound calls, offer alternatives and utilise our promotions to proactively seek a higher return from the customer’s original request.
- Serving on the Trade Counter – to support serving customers on the trade counter, pick pack, and serve the customers in line with company processes.
- Managing and responding to customer queries on tenders/quotations and technical queries, passing on to the relevant department where necessary.Managing Outbound deliveries - pick pack process and creating relevant courier paperwork.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Glasgow, United Kingdom