Branch Concierge - Merrylands

at  Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

IF THIS ROLE MATCHES YOUR EXPERIENCE AND CAREER GOALS, APPLY TODAY!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 04/02/202

As Concierge for the Stockland Merrylands Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them. To do this you’ll:

• Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
• Build personal connection with customers through meaningful conversations to enhance their experience
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experienc