Branch Manager Abingdon

at  Lawsons

KEY ACCOUNTABILITIES…

• Establish and maintain strong customer relationships through branch account management, which will include face-to-face meetings, telephone and email communication
• Develop a deep understanding of customer needs and their specialty area of practice
• Responsible for customer and project pricing management including inflation and price increases, use this information to enable us to improve our margin
• Develop and maintain individual customer and branch sales plans and customer retention of trading accounts
• Work closely with assigned manufacturers and distributors to ensure they have a strong understanding of our requirements and expectations
• Trading with in account limit and supporting of managing the customer credit control
• Managing, leading and motivating a branch team to achieve success
• Manage, develop and coach the branch team to its full potential
• Manage all aspects of underperformance
• Manage effective completion of day-to-day branch functions in sales, operations & administration
• To conduct regular staff 1-2-1 performance reviews
• To manage a fleet of vehicles in accordance to company transport guidelines
• Sales and Gross Margin of new trading credit accounts

Responsible for leading and motivating their branch team to achieve sales, gross margin and other key business targets. To manage their Branch with a holistic and strategic approach driving continual growth and improvements.