Branch Manager Abingdon

at  Lawsons Whetstone

KEY ACCOUNTABILITIES…

Establish and maintain strong customer relationships through branch account management, which will include face-to-face meetings, telephone and email communication
Develop a deep understanding of customer needs and their specialty area of practice
Responsible for customer and project pricing management including inflation and price increases, use this information to enable us to improve our margin
Develop and maintain individual customer and branch sales plans and customer retention of trading accounts
Work closely with assigned manufacturers and distributors to ensure they have a strong understanding of our requirements and expectations
Trading with in account limit and supporting of managing the customer credit control
Managing, leading and motivating a branch team to achieve success
Manage, develop and coach the branch team to its full potential
Manage all aspects of underperformance
Manage effective completion of day-to-day branch functions in sales, operations & administration
To conduct regular staff 1-2-1 performance reviews
To manage a fleet of vehicles in accordance to company transport guidelines
Sales and Gross Margin of new trading credit accounts

Responsible for leading and motivating their branch team to achieve sales, gross margin and other key business targets. To manage their Branch with a holistic and strategic approach driving continual growth and improvements.