Branch Manager - Abu Dhabi (Emiratized)

at  Emirates NBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

SKILLS AND EXPERIENCE

• Graduation in any discipline.
• Atleast 3 years experience in Branch Banking.
• Understanding of regional market.
• Comprehensive understanding of Retail Products & Services along with processes.
• Leadership and people management skills.

• Achievement of portfolio growth, sales, cross-sell and any other applicable financial targets for the branch for all applicable segments.
• Ensure customer service standards in order to deliver consistent and superior service.
• Ensure operation controls and compliance with policies, procedures and regulations to protect the bank’s interests.
• Manage, motivate and coach the branch staff to achieve desired levels of productivity and competency.