We are currently looking for a Branch Manager to join the team in our Bristol branch! This role is a Monday-to-Friday 08:30-17:30 and offers excellent, long-term opportunities.Apply your management skills to enhance team performance and drive business growth. Ensure engagement in new market opportunities, optimise team performance, and boost sales growth. Liaise with various departments to prevent and resolve customer issues. Oversee metric reporting procedures and manage financial metrics, targets, and budgets. Lead the swift and effective resolution of improvement opportunities. Enable and lead a highly-effective Sales team to make our organisation the customer’s top choice. Expand your knowledge of our products to foster a team focused on innovation and customer satisfaction.

WE VALUE:

• Ability to work autonomously and collaboratively as part of a team.
• Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage.
• Comfortable being on the phone with customers, providing advice, and looking for sales or upselling opportunities.
  If you are interested, please submit your application.
  

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• Oversee day-to-day running of the branch and take responsibility for motivating the team and achieving targets.
• Proactively sell and lead by example.
• Support business in achieving branch sales & profit targets.
• Lead, inspire, and motivate the branch team to achieve their targets through effective coaching and empowerment.
• Ensure compliance with all aspects of Health and Safety, conducting regular inspections and implementing preventive and corrective measures.
• Manage all day-to-day Branch Operations.
• Manage branch inventory, shrinkage, cash/credit control.
• Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
• Support all branch audits.
• Deliver business plans/strategy for the branch to achieve revenue and profitability objectives.
• Support all marketing activities in line with business strategy.
• Work effectively with key strategic vendors and customers to promote growth and develop strong key partnerships.
• Monitor & support the Manager with Branch KPIs to identify new ways to innovate and drive growth.
• Act as a role model for the team – leading by example and promoting the correct behaviours, fulfilling all audit requirements.
• Provide guidance and coaching to branch staff and resolve any issues or conflicts.
• Monitor and evaluate branch performance and customer satisfaction.
• Handle customer enquiries and complaints and escalate these where necessary.