Branch Manager

at  Greenscape

Are you a proactive, assertive, take-charge person? Do you possess the ability to think ahead and like to move forward to attain your goals? Greenscape is searching for a Competitive Branch Manager who doesn’t just want to maintain, but instead grow our branch to the next level. Someone who works well in change-oriented, fast-paced environments and has strong time management skills and an eye for innovation?
In this role, you will lead and oversee the branch, ensuring goals are met and quality standards are maintained.

QUALIFICATIONS:

• Uphold all Greenscape policies and core values
• Ability to read and comprehend all financial, operations, and client driven information in English
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic geometry.
• Be proficient in the use of computer operating systems as well as the following software programs: Microsoft Office – Word, Excel, Outlook. Be able to develop, interpret, print and modify these applications as needed. Be able to quickly study and utilize the company’s operating system.
• Demonstrated ability to effectively lead, direct and supervise the work of others
• Excellent interpersonal and communication skills (verbal and written), particularly for obtaining, organizing and conveying technical information to all levels of the organization and to customers
• Demonstrated technical knowledge including but not limited to: plant ID, Turf ID, insect and disease ID and diagnosis, soil test result interpretation, equipment calibration, pruning techniques, pesticide and chemical application
• Demonstrated ability to read landscape and irrigation blue prints for comprehension and implementation
• Planning and organizational skills to manage daily activities, coordinate additional personnel and equipment needed as well as work with purchasing on all needed materials
• Demonstrate a positive attitude towards customer service, coworkers, and subordinates
• Must have a high level of motivation, enthusiasm, be a self-starter, and perform daily under pressure.
• Ability to work without direct supervision for extended periods of time
• Uphold and enforce Greenscape safety standards at all times.

• Responsible for staffing needs of the branch and participates in interviewing, and selection of qualified candidates for the branch and the training of team members who hold this responsibility
• Confirms staffing needs for the branch and submits to HR manager for timely and appropriate staffing
• Responsible for an overall Career Development and Training plan for all branch staff on an ongoing basis by conducting 90-day and regular 1-year performance plans for their staff. Ensures that all performance plans are being done for employees in the branch.
• Monitors the knowledge and skill levels of their staff to identify development and training needs. Develops and trains individual team members on job effectiveness and improvement following the given Company systems
• Seeks out opportunities in the field to coach and train their staff in order for them to see firsthand the desired outcome
• Assists their staff in monitoring work performance of their direct reports on an on-going basis, both with training and crew performance planning
• Works with the managers to set and accomplish training goals for their staff in an effort to meet performance goals.
• Responsible for wage recommendations for their staff to the supervisor
• Manages disciplinary actions of their staff and grievance procedures to resolve issues as quickly as possible in communication with the HR department
• Holds monthly and weekly mandatory team meetings to update their staff; trains and provides an open forum for problem-solving.
• Holds their staff accountable to performance plans, company mission/vision and policies and procedures, as well as living company core values
• Participates with planning and ensures that all required staff attend Company meetings
• Ensures that their staff is in compliance with Greenscape’s Dress Code Policy at all times
• Encourages entire branch team to contribute ideas for successful operation of the branch