Branch Manager I

at  Messer Canada Inc

ABOUT MESSER

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

PURPOSE:

Reporting to the Retail Manager, Branch Manager is responsible for overseeing the day-to-day operations of the branch and ensure the timely delivery of sales and service to a wide variety of customers in a safe and effective manner.

WHAT YOU’LL DO:

• Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability.
• Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service.
• Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing and other fixed assets.
• Coordinate, implement and maintain safe work practices.
• Provide product and basic sales training for branch staff to ensure effective customer service.