Branch Manager, Parksville

at  EB Horsman Son

About the Team
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada’s Best Managed companies. We take pride in living by our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”

WHAT ARE THE KEY ACCOUNTABILITIES?

• Operational excellence. Oversee branch operations and involved in strategic branch planning, managing people, selling, leveraging technology, and are often creating or improving processes to achieve business objectives.
• Driving Sales. Responsible for an active account base, with responsibility for customer acquisition and retention. You will have a passion and drive to accelerate Branch sales growth and gross profit. In addition, possess a strong networking ability in developing and maintaining a strong rapport with our existing and new customer base.
• Leadership. You will be the driving force in mentoring and empowering your team in conjunction with EBH’s core values. This will include working with the branch teams in hiring, performance management, goal setting, and succession planning.
• Collaborator. Work closely with Corporate Managers, Sales Directors, Customer Service Managers, branch staff, and HR to develop strategies to maintain or increase customer satisfaction and loyalty. Assist with sales calls or other business-building presentations as necessary. Makes timely decisions or recommendations to resolve escalated customer issues.
• Strategic planner. Ability to analyze data to meet branch Key Performance Indicators such as gross profit & sales margins. Prepare or oversee branch reports such as yearly budgeting or other operational reports as required. The ideal candidate for this job should possess strong financial acumen and be able to demonstrate expertise in managing P&L responsibilities.
• Proudly representing our culture. EB Horsman & Son has a longstanding history of “Helping Communities Thrive” and you will play an integral role in this giving back culture. You will be a cultural ambassador to drive our corporate strategic initiatives forward.

• A Bachelor’s Degree in a relevant field and/or an equivalent combination of education and experience will be considered.
• 10+ years of experience in the electrical industry and/or similar industry.
• 5+ years of progressive management experience.
• Proven ability to form strategic partnerships, build relationships and respect cultural diversity.
• You must have worked in a previous Outside Sales role.
• Valid driver’s license and drive your own vehicle, as travel will be required.
• Ability to be inclusive, collaborative, and respectful.
• Demonstrated experience leading, managing and mentoring a team.
• Intermediate computer skills with high proficiency in MS Office and ERP experience and the ability to learn new software.
• High level of professionalism grounded in integrity, strong communication (written/verbal) and interpersonal skills.