Branch Member Service Consultant 1 (Eastvale Branch)

at  American First Credit Union

BRANCH MEMBER SERVICE CONSULTANT 1 (MSC 1)

American First Credit Union is honored to be a recipient of the Peter Barron Stark Workplace Excellent Award for highest associate satisfaction! As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career. We are a $1 Billion financial institution located in Orange County looking for individuals with excellent customer service skills, initiative and a desire to work in a team setting.
As an MSC you can look forward to providing credit union products and services to new and existing Members in our Eastvale Branch. The MSC is a universal role ( teller and opening accounts) that delivers high quality service to both internal and external members with the ability to multi-task. A key element in this service delivery is to identify the member’s financial needs and recommend an appropriate credit union product.
The MSC has the initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. In addition, as needed this position will also assist with teller duties. This position will also be required to produce a qualified volume of referrals while providing superior Member service.
The salary ranges for positions are based on current market industry studies as well as job evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience, education and internal equity. The compensation salary range for this position is $18.60-$23.25

QUALIFICATIONS

• One or more year’s experience in sales, cash handling and customer service.
• Knowledge of consumer loan products.
• Experience in a sales-oriented environment, preferably financial industry
• Excellent communication and Member service advisory skills.
• Proficient computer skills with working knowledge of word processing and spreadsheet software.
• Ability to follow written and verbal instruction

Please refer the Job description for details