Branch Supervisor - Auckland Airport

at  JUCY

JUCY Rentals Auckland Airport branch has a full-time opportunity for someone to step into the shoes of a Branch Supervisor for the branch! You’ll have personality plus and bring a sense of FUN. Dynamic enough to support our experienced Branch Manager you ensure our customer service, mechanical teams and workshop are running smoothly.

• Reporting to the Branch Manager you will assist in overseeing branch operations including vehicle repairs and maintenance, fleet management, and vehicle bookings ensuring effective and efficient processes and procedures are consistently delivered
• Meeting and greeting customers from all over the world.
• Dispatching and returning rental cars, campervans and motorhomes - including providing demonstrations to our customers on the operational features of our vehicles.
• Driving sales – rentals, excess reduction, and ancillary sales.
• Conducting pre-hire vehicle basic safety inspections and quality checks to ensure vehicles are presented to a high standard and in a roadworthy condition (training provided)
• Ensure the team is adequately resourced by assisting with recruitment, training and retaining the right people.
• Lead and mentor the team to achieve team objectives.
• Continuously build a dedicated, customer-centric and passionate team that aligns with our JUCY values, vision and strategy
• Establish and maintain excellent relationships with all stakeholders and colleagues through effective networking and the development of high-value relationships