Branch Supervisor – Buenos Aires, Argentina

at  Western Union

Branch Supervisor – Buenos Aires, Argentina
Do your talents lie in leading and developing people to create great customer service? Would you like to work for a global company that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Branch Supervisor.

ROLE RESPONSIBILITIES

• In this role, you are in charge of overseeing and supporting the daily operations of a number of Western Union branches, ensuring that they adhere to company policies while increasing sales transactions and maintaining superior service quality to customers.
• Create and maintain appropriate levels of focus, operational integrity, and compliance with legal corporate and regulatory procedures.
• Manage a team of Senior Tellers, coach them and act as their point of contact for all operational and system-related questions.
• People administration reports to present to the business.
• Participate in different projects.

ROLE REQUIREMENTS

• Bachelor’s degree or be a student in Business Administration, Human Resources or related and need 3 years’ experience working as a supervisor in a retail environment.
• You’ll need 3 or more years’ experience in people management, big and dynamic groups.
• You should have used your leadership to obtain business results and quality customer services.
• Teamwork oriented. Results driven. Excellent written and verbal communication skills. Good organizational and time management skills.
• Intermediate English level (B1) is desirable and intermediate Microsoft Office skills (desirable).
• Workday experience is a plus.
• Need your own car and driver’s license. You must be available to travel.
• You’ll need strong communication skills. The key for this role is that you have a strong leadership profile, adaptation to change and have a desire to learn and motivate others.