Branch Supervisor

at  Fletcher Building

YOUR ROLE:

As the Branch Supervisor, you’ll work closely with our tight knit branch team and run the in daily operations of the branch. Your responsibilities will include:

• Overseeing all areas of the branch, from inwards goods to the Trade Counter.
• Providing support and leadership to our branch team
• Providing exceptional service to our customers, including tradespeople, businesses, and homeowners.
• Managing key accounts and quoting orders.
• Supporting inventory management, inwards goods and deliveries.
• Ensuring products are organized and ready for delivery
• Assisting with administration and additional duties as needed.

To excel in this role, you should be an organized and reliable team leader with a customer-focused and outgoing attitude. You’ll need:

• Proven experience in face t face customer service and ideally a background in the Trade industry
• A collaborative leadership style to foster a strong customer service culture.
• Experience or exposure in people leadership
• Strong interpersonal skills to build rapport with customers and the team.
• Motivation and the ability to work proactively, independently, and under pressure.
• Confidence with computers and learning new systems.
• Physical fitness for manual handling and heavy lifting.
• A full New Zealand driver’s license