Branches Account Manager

at  Trinity Western University

SKILLS AND ABILITIES

• Demonstrates excellence in leadership and supervision, as well as administrative interpersonal and communication skills
• Ability to prepare student registration and account reports and analysis
• Strong ability to trouble-shoot
• Strong communications, administrative abilities and organizational skills
• Demonstrates a high level of accuracy
• Is a team-player; warm/engaging personality with a good sense of marketing and customer service
• Has strong computer skills and adapts quickly and easily to several software
• Must be flexible and adaptable to an ever-changing schedule; able to multi-task and work on several projects at once, without losing sight of the big picture. Is able to complete projects with minimal supervision
• Able to work well under stress during peak periods.

EDUCATION:

• Bachelor’s degree required; master’s degree would be an added advantage

EXPERIENCE:

• The ideal candidate will have an outstanding record of successfully leading a team to achieve growth goals in online higher education.

POSITION PURPOSE AND SUMMARY

The Branches Account Manager will coordinate and supervise all aspects of TWU GLOBAL’s account services across different locations and programs. The position will supervise the processing of payables and timely collection of receivables. This position will work closely with the Executive Director of Branches to ensure accurate reporting of TWU GLOBAL revenues, enrolment, registration, and student finances.

OTHER MANAGEMENT RESPONSIBILITIES

• Review and delegate appropriate work to Branch Account Coordinators ensuring that Branch Account Coordinators are mentored and fully supported
• Monitor and provide troubleshooting A/R & A/P related issues and concerns
• Ensure that month-end activities and deadlines are met 5
• Support the Executive Director-Branches in the preparation of annual budgets, as necessary