Brand Advocate Analyst

at  Best Buy

As a Brand Advocate Analyst, you’ll analyze Best Buy’s category performance and identify opportunities for improvement. You’ll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy’s customer satisfaction, revenue and market share. You’ll contribute to content strategy, guidelines and best practices while identifying industry trends.
This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

BASIC QUALIFICATIONS

• 2 years of experience in e-commerce, retail, merchandising or demand planning
• 2 years of analytical and problem-solving experience including making recommendations
• 2 years of experience working with cross-functional partners
• 2 years of experience with Word, Excel and Power Point

PREFERRED QUALIFICATIONS

• 1 year of experience using data management systems
• 1 year of experience in copywriting or related field

ABOUT US

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer

• Deliver engaging, differentiated brand content on behalf of your assigned vendor that meets Best Buy’s style guide standards
• Offer industry expertise in product data and digital experiences
• Provide updates on product attributes, asset management and digital experiences throughout the product lifecycle
• Analyze content performance provide recommendations to enhance the customer experience, improve conversion and grow incremental revenue
• Escalate any issues or non-compliance situations through the appropriate channels
• Maximize performance through effective partnerships and collaboration among peers and cross-functional teams.