Brand Ambassador

at  MOTEL Brand Experience Agency

KEY SKILLS AND ATTRIBUTES

• Excellent communication and interpersonal skills.
• Outgoing, approachable, polite and confident in public-facing roles.
• Passionate about delivering exceptional customer experiences.
• Quick learner with the ability to retain and share product information.
• Strong organisational skills and attention to detail.
• Proactive and solution-oriented mindset.

REQUIREMENTS

• Previous experience in brand activation, promotions or customer-facing roles is an advantage.
• Flexible availability, including evenings, weekends and holidays is required.
• Full driving license (if travel to multiple locations is required)
• Willingness to work outdoors or in dynamic environments.

KEY RESPONSIBILITIES

• Engage and Inform
• Represent client brands with enthusiasm, professionalism and knowledge.
• Interact with consumers to communicate key brand messages and product benefits.
• Answer questions and provide guidance to enhance customer experience.
• Event Support
• Set up and disassemble of event spaces, ensuring all brand assets are properly displayed and functional.
• Assist in coordinating and managing branded events, pop-ups and activations.
• Maintain a clean and professional event space throughout activations.
• Brand Representation
• Maintain a thorough understanding of the brand(s) you are representing.
• Uphold brand values and personality through all interactions.
• Wear branded attire and follow dress code requirements.
• Data Collection and Reporting
• Gather consumer insights and feedback during activations.
• Record and report key metrics, such as engagement levels, sales conversions and/or event attendance.