Brand and Content Marketing Manager

at  UP3 Services Ltd

OVERVIEW

Founded in 2016, we’re a ServiceNow Elite partner, we’re growing fast, winning new customers and expanding into new sectors.
To support our growth, we’re looking for a London-based Brand and Content Marketing Manager to report into our Marketing Director.
This role is for you if you’re looking to take responsibility for developing and growing our brand. It’s a versatile role creating content across multiple formats (presentations, videos, social, blogs, ebooks etc.) and developing multi-channel campaigns (partner & direct) to drive awareness, engagement and opportunities.
You’ll be managing multiple projects simultaneously so we’re looking for someone who thrives in this environment, who can roll up their sleeves and get things done, be a safe pair of hands, and collaborate successfully with both internal and external stakeholders.
You don’t need to have done everything before – the right attitude and ambition is more important. What we do need is a curious and creative person who enjoys coming up with fresh ideas and new ways of doing things. Someone who can work autonomously as well as part of a team, with excellent project management skills and the ability to manage their workload and meet deadlines.

EXPERIENCE & SKILLS

You do not need to meet every single criteria below to apply, please submit your CV if you think you’d be a good fit for the role.

• 5+ years’ experience in a similar content creation role, ideally within the technology industry.
• Creative mindset. Exceptional eye for creative design. Confident writing and editing content.
• Passionate about the power of a great brand.
• Experience creating short and long-form content across multiple channels and formats.
• Confident and articulate communicator. Able to work cross-functionally with broader teams and senior internal and external stakeholders.
• Agency management experience.
• Strong project management skills.
• Proven experience and examples of managing multiple competing priorities and deadlines, with a strong sense of urgency and attention to detail.
• Keen to work for an agile, dynamic, and entrepreneurial business.
• Competitive salary based on experience. 7.5% performance related bonus paid in two instalments, 6 months apart.
• Play a critical role in a successful, scaling business dedicated to one of the fastest ever-growing software companies.
• The opportunity to take responsibility for our brand, ensuring consistency and creativity across all assets and touchpoints.
• A brilliant team. We actively foster a culture of innovation, collaboration and creativity. We truly care about our people, we’ve been recognised as a Great Place To Work two years running and we’re committed to maintaining our company culture even as we grow and scale.
• London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2 days a week in the office. Includes free gym membership, wellness programmes, onsite café, bar and terrace, regular on-site events with guest passes.

KEY ROLE DETAILS:

• 7.5% performance related bonus, paid in 2 instalments, 6 months apart
• Excellent Central London Office at The Ministry including free gym
• Flexible working, hybrid between the office and your home to fit your needs
• Vitality Health Insurance and Bupa Dental
• Enhanced maternity and parental leave package
• £250 work from home set up allowance
• 4% company pension contribution
• A Death-in-Service Life Insurance policy which would pay out 4X your salary

KEY RESPONSIBILITIES:

• Brand guardianship – take pride in our brand and ensure we maintain the highest standards and consistency across all content and campaigns, both internal and external. Take responsibility for brand education across the organisation. Champion the value of brand and the importance of brand consistency.
• Understand who we are and what we do – gain an understanding of what we do and how we help our customers. Use this knowledge to help shape all messaging copy and content.
• Audience engagement – understand our target audience, personas and industries. Analyse insights and use to inform content and ensure alignment with customer challenges, desired outcomes and needs.
• Content creation – collaborate with creative agencies to create high-quality compelling content for internal and external audiences. Look for ways to repurpose content – making the most of every piece.
• Campaign management – develop and execute multi-channel campaigns targeting our partner network, existing customers and prospects.
• Collaborate – work closely with teams across the business (Commercial, Delivery and Technical) as needed to gather input to create content.

KEY ROLE DETAILS:

• 7.5% performance related bonus, paid in 2 instalments, 6 months apart
• Excellent Central London Office at The Ministry including free gym
• Flexible working, hybrid between the office and your home to fit your needs
• Vitality Health Insurance and Bupa Dental
• Enhanced maternity and parental leave package
• £250 work from home set up allowance
• 4% company pension contribution
• A Death-in-Service Life Insurance policy which would pay out 4X your salary

You do not need to meet every single criteria below to apply, please submit your CV if you think you’d be a good fit for the role.

• 5+ years’ experience in a similar content creation role, ideally within the technology industry.
• Creative mindset. Exceptional eye for creative design. Confident writing and editing content.
• Passionate about the power of a great brand.
• Experience creating short and long-form content across multiple channels and formats.
• Confident and articulate communicator. Able to work cross-functionally with broader teams and senior internal and external stakeholders.
• Agency management experience.
• Strong project management skills.
• Proven experience and examples of managing multiple competing priorities and deadlines, with a strong sense of urgency and attention to detail.
• Keen to work for an agile, dynamic, and entrepreneurial business.
• Competitive salary based on experience. 7.5% performance related bonus paid in two instalments, 6 months apart.
• Play a critical role in a successful, scaling business dedicated to one of the fastest ever-growing software companies.
• The opportunity to take responsibility for our brand, ensuring consistency and creativity across all assets and touchpoints.
• A brilliant team. We actively foster a culture of innovation, collaboration and creativity. We truly care about our people, we’ve been recognised as a Great Place To Work two years running and we’re committed to maintaining our company culture even as we grow and scale.
• London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2 days a week in the office. Includes free gym membership, wellness programmes, onsite café, bar and terrace, regular on-site events with guest passes