Brand Consultant

at  REFY BEAUTY

REFY Beauty is a leading beauty brand established in 2020. Our passion and goal is to redefine beauty, encouraging you to be your most confident self. We have an exciting opportunity for a Brand Consultant to join the REFY team within the beauty department of Selfridges, London.
As a Brand Consultant at REFY Beauty, you will play a crucial role in delivering an exceptional customer experiences and driving sales. You will be a brand ambassador, embodying the values and ethos of REFY Beauty and sharing this with our customers.
This role is 24 hours per week, fully flexible over 3 days based on our counter within Selfridges, Birmingham.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Excellent interpersonal skills and effective communication skills.
• Experience and knowledge of the beauty industry and the luxury retail environment.
• Proven experience in achieving sales and KPs as an individual.
• Confidence with applying makeup, shade matching and demonstrating for customers.
• Excellent customer service skills and selling skills.
• Experience of relationship building and clientelling.
• Must be able to work flexible hours and weekends.

• Responsible for delivering the REFY business objectives and achieving personal and team sales targets and KPIs.
• Ensuring you and the counter reflect the REFY brand standards and image at all times.
• Responsible for providing the REFY customer service experience, including product demonstration and application, to the highest standard at all times.
• Responsible for recruiting new customers and building customer loyalty with existing clientele.
• Responsible for ensuring replenishment and stock levels are maintained.
• Additional duties and responsibilities according to the needs of the business and as requested by the Sales Manager or other REFY Management.