Breakfast Manager

at  Pendley Manor

Our success comes from a passionate interest in the loyal customers who stay in our Hertfordshire Hotel. A successful hotel will not exist without a talented and motivated team with a passionate interest in hospitality and customer service.

BENEFITS

We are an equal opportunity employer offering a number of benefits and discounts as detailed below:

• Spa treatments & products
• Accommodation and Dinner
• Onsite Parking
• Meals on duty
• Uniform
• Pension
• In house NVQ trainings
• Additional holidays with service
• Recommend a friend bonus scheme

If you have a passion to deliver exceptional service and want to develop your hospitality career, we’d love to hear from you.
Pendley Manor, a unique Hertfordshire hotel, is a Grade II listed property, set in 35
acres of beautiful lawns and wooded parkland close to Tring. We pride ourselves on
offering guests the very warmest welcome in comfortable surroundings and highest
standards of service.
We are looking for exceptional people to provide outstanding service to our guests
and who put our people at the heart of everything we do.
An exciting opportunity has arisen for a Full Time Breakfast Manager to join our
team.
The successful candidate will have excellent customer service skills, ensuring the
highest standards are maintained so that our guests’ expectations are exceeded.
Also good communication with other departments throughout the hotel.
As the face of the business, you will be an ambassador of the hotel, upholding our
reputation through delivering exceptional customer service.
We are seeking a candidate with previous experience in a similar role and

establishment with the following skills:

• High level of customer service skills
• Excellent communication skills both written and oral
• Highly organised, passionate and self-motivated
• Strong attention for detail
• Micros EPOS system knowledge an advantage but not essential

Duties to include:

• Preparing the restaurant for service
• Welcoming & seating guests
• Taking food & drink orders & upselling
• Dispensing drinks & preparing Tea & Coffee
• Receiving payment for goods provided
• Processing payments & room charges, cashing up the till
• Looking after Afternoon Teas & Spa Day Lunches

• Preparing the restaurant for service
• Welcoming & seating guests
• Taking food & drink orders & upselling
• Dispensing drinks & preparing Tea & Coffee
• Receiving payment for goods provided
• Processing payments & room charges, cashing up the till
• Looking after Afternoon Teas & Spa Day Lunche