Broadband Experience Consultant-Part-Time

at  Buckeye Broadband

ABOUT BUCKEYE BROADBAND

Buckeye Broadband is the leading provider of High-Speed Internet, Cable TV, and phone services in northwest Ohio and southeast Michigan. Our 600+ employees are committed to excellence and innovation, and are encouraged to volunteer in their local communities in which we live and provide service. Buckeye Broadband offers an inclusive total rewards package, which includes the following benefits for all full-time employees:

• Competitive Pay
• Comprehensive Health Benefits
• 401K Retirement Savings
• Paid Time Off
• Discounted Cable and Internet (Within Service Area)
• Career Development
• Wellness & Fitness Programs
• Community Involvement Opportunities

COMPANY: Buckeye Broadband
JOB TITLE: Retail Sales Associate (Broadband Experience Consultant)
DEPARTMENT: Retail Sales

JOB SUMMARY

• The Broadband Experience Consultant is responsible for promoting and selling Buckeye products and services to both new and existing customers while engaging them in an interactive retail store location and communicates effectively with customers to inform them of the features, benefits, and use of all products and services Buckeye offers.
• The Broadband Experience Consultant provides a focused needs analysis that allows the consultant to advise Buckeye customers on their purchasing decisions with recommendations of technology solutions and collaborates, thoroughly educates, and demonstrates the advantages of the customer’s recommended package while they are inside the Buckeye store.
• The Broadband Experience Consultant maintains a strong customer focus on and off the sales floor which allows the consultant to transform all interactions into positive customer experiences and is a brand advocate that promotes all of Buckeye’s products and services while staying educated on the competition within the market place.
• The Broadband Experience Consultant is a team player who builds relationships with other employees and customers while balancing the needs of our customers, our co-workers, and Buckeye Broadband.
• The Broadband Experience Consultant reports directly to the assigned Supervisor, Broadband Experience. There are no direct reports to this position.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent – required
• Understanding of multiple computer operating systems i.e. Windows, iOS, Android – required
• Drive to succeed in a quota-based sales environment – required
• Strong communication skills and ability to relate to customer needs – required
• Ability to work independently & work flexible hours – required
• 1-3 year(s) sales experience – preferred

OTHER SKILLS & REQUIREMENTS

• Valid driver’s license with reliable transportation; may be required to travel to multiple retail locations regularly;
• Punctuality and good attendance;
• Acceptable background verification, including legal, education, work, etc.;
• Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.

Please refer the Job description for details