Building Compliance Support & Engagement Officer

at  Wandle Housing Association Ltd

Founded in 1967 as the Merton Family Housing Trust, we have since grown into an organisation with over 7,000 homes across nine south London boroughs. We are a provider of homes for rent (social and affordable), shared ownership, outright sale, and supported housing. We also have a small portfolio of commercial properties and garages.

As a social housing provider, Wandle has regulatory commitments to ensuring building safety, with specific duties discharged to teams. The Building Safety & Property Compliance Team are part of Asset Management and have specific responsibilities for:

• Fire safety incl. fire risk assessments, fire door inspections and fire safety systems and/or equipment programmes
• Building safety – incl. cladding, Building Safety Act and Fire Safety Act requirements
• Water hygiene incl. water risk assessments and remedial works programmes
• Asbestos incl. asbestos surveys, re-inspections and removals programmes
• Fall arrest systems – programme of annual checks
• Providing assurance to Wandle’s Executive Team and Board on building safety activities

The purpose of the role is to provide support for all aspects of the Building Safety & Property Compliance Team’s and the wider Asset Management building safety management and compliance functions.
In this role, you will be responsible for providing support to help ensure Wandle’s compliance programmes run smoothly, and residents are consulted, engaged, and communicated with on building safety activities. Support includes administrative functions for contract meetings, dealing with payments, raising actions on Wandle’s CRM system, and providing a data handling function in relation to asset management & compliance systems. This role also requires the management of key areas of support functions such as managing inboxes, dealing with internal and external queries, updating intranet and internet sites as well as taking the lead in the use of asset management and compliance systems.
To be successful in this role, you will have a background in supporting building safety-based servicing and compliance programmes. You will also be confident and experienced in managing data, dealing with customers, colleagues and contractors, and have the IT skills to update Wandle systems such as internet sites and asset management & compliance systems.

• Fire safety incl. fire risk assessments, fire door inspections and fire safety systems and/or equipment programmes
• Building safety – incl. cladding, Building Safety Act and Fire Safety Act requirements
• Water hygiene incl. water risk assessments and remedial works programmes
• Asbestos incl. asbestos surveys, re-inspections and removals programmes
• Fall arrest systems – programme of annual checks
• Providing assurance to Wandle’s Executive Team and Board on building safety activitie