Bursar Operations Specialist – Collections

at  Indiana State University

BENEFITS ASSOCIATED WITH THIS POSITION

• Sick Leave: Accrues at a rate of 12 days per fiscal year with unlimited accumulation.
• Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
• Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
• Public Employees Retirement Fund (PERF): The employee share of three (3) percent is paid by ISU. The employer (ISU) share is actuarially determined annually by the State of Indiana. There is no cost to the employee. A minimum of ten (10) years of service is required for PERF vesting. PERF has several investment options from which to choose. Note: For individuals who are receiving PERF Retirement, contributions may not be made.
• TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
• Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
• Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
• Vacation: Employee accrues 10-20 vacation days per year based upon years of service.
• Convenience Day: Employees have one per fiscal year to use.

Optional Benefits

• Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
• Voluntary Vision Plan: May enroll within the first 31 days of employment date.

JOB SUMMARY/BASIC FUNCTION

Under general supervision, provides moderately complex secretarial and clerical duties in support of student accounts receivables.

REQUIRED RELEVANT EDUCATION & EXPERIENCE

Associate’s or Bachelor’s Degree at time of hire with 3-4 Years experience

KNOWLEDGE, SKILLS AND ABILITIES

Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Math and basic accounting skills, Proficiency with Microsoft Office and other computer applications, Willing to interact with students, Work effectively with a diverse community

OTHER KNOWLEDGE, SKILLS AND ABILITIES

Significant business/accounting knowledge Strong knowledge of Microsoft Office applications Excellent oral and written communication skills

QUALIFICATIONS & DISCLAIMER

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs collection procedures related to accounts receivables and Perkins Loans, inclusive of university collections, agency placements, and reporting requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs reconciliation of accounts placed with collection agencies to ensure data is accurately reflected in the ERP system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides reports to collection agencies regarding account information, reports to upper management related to fiscal year end tasks, reports to government agencies as requested, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Processes campus wide payments, balances cash drawers, executes cash transfers, provides student financial guidance, etc. Responsible for reconciling monetary activity, inclusive of web payment activity for various units on campus utilizing web payment functionality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitors aged accounts to ensure collection efforts are working in an effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Utilizes Ellucian’s Banner and CRC systems to record and document contacts made, actions taken, etc. which is used to assist in the management of the Federal Perkins Loan program and accounts receivable collections.