Business Account Manager-Katzman

at  Melissas World Variety Produce

The position of Business Account Manager will be the point person responsible for building and managing Melissa’s produce sales. Our Business Manager will define and execute plans to manage and grow the variety of produce categories within selected accounts.

• Define sales programs designed to increase sales, margins and profits through effective display, merchandising and handling of Melissa’s products at the point of sale
• Good analytical skills, able to analyze each account by customer and category, weekly to identify additional points of entry for Melissa’s products, and categories to enhance overall sales and profitability
• Analyze account sales, monthly, by customer and category to determine if we are on target using the executive review process and take action to keep the account on target.
• Handle customer service needs including, marketing requests, credits, rejections and short-pay invoices.
• Exceed customer expectations and proactively solve customer problems. If issues arise that are beyond current resources, then proactively ask for help from the team.
• Effective oral and written communicator, sharing success stories and new ideas, as well as offering solutions to other team members throughout the entire organization. Our Business Managers can accurately convey customer needs and business plans to our sales, marketing and procurement teams.
• Work with Melissa’s in-house Service teams, Regional Managers, or Corporate Business Managers, to solve problems, share new ideas, and effectively deliver increased value to the customer.
• At all times maintains a professional image that supports our customer and Melissa’s image and goals
• Other duties as assigned.