Business Account Manager

at  The Symphony Group PLC

Symphony Group are looking to directly employ a Business Account Manager to work within our Contract New Build Team covering business in the Cheltenham area and potentially other parts of the UK. The ideal candidate will live in the area. There may be a requirement for overnight stays. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary.
As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, we have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. We are currently seeking the very best people, to further strengthen our position within the industry by appointing dedicated individuals to share in our success.

THE BUSINESS ACCOUNT MANAGER ROLE:

The successful candidate will be responsible for managing the Company’s successful relationships already in place with our New Build Contractors, by presenting a professional sales ability and promoting the Company’s high standard of products in new build homes on sites throughout the area.

THE KEY RESPONSIBILITIES OF OUR BUSINESS ACCOUNT MANAGER WILL INCLUDE:

• Servicing and managing existing accounts to a high standard.
• Managing and controlling call offs, preparing quotations, amendments, managing debt and customer expectations, in addition to proactive management of delivery dates, extras and variations.
• Achieving turnover growth within existing and new accounts, sales experience is desirable.
• Maintaining an in-depth knowledge of the industry’s customer base and competitors.
  This is an integral role within the Company and will require you to take full responsibility for managing the customers’ requirements across the area.

IN ORDER TO SUCCEED IN THIS BUSINESS ACCOUNT MANAGER ROLE, YOU MUST HAVE:

• Experience of working within fast-track building processes dealing with Contractors, ideally within the Kitchen, Bathroom or Bedroom industry.
• Knowledge of the industry, company’s terms of trading, range of manufactured and bought out products and all major competitors.
• Excellent organisational and administrative skills.
• The ability to “think outside the box” to find solutions.
• A full UK driving licence.