Business Account Manager

at  The Symphony Group PLC

Symphony Group has an exciting opportunity for a Business Account Manager based in the Scotland area and potentially other parts of the UK. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary.
Symphony is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets Symphony apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. We are an Equal Opportunities company and abide by the Equalities Act 2010.

THE BUSINESS ACCOUNT MANAGER ROLE:

As our Business Account Manager, you will be responsible for managing the Company’s successful relationships already in place with our New Build Contractors and Housing Associations and also forging new relationships.
You will do this by presenting a professional sales ability and promoting the Company’s high standard of products in new build homes on sites throughout the area.

THE KEY RESPONSIBILITIES OF OUR BUSINESS ACCOUNT MANAGER WILL INCLUDE:

• Servicing and managing existing accounts to a high standard.
• Managing and controlling call offs, preparing quotations, amendments, managing debt and customer expectations, in addition to proactive management of delivery dates, extras and variations.
• Achieving turnover growth within existing and new accounts, sales experience is desirable.
• Maintaining an in-depth knowledge of the industry’s customer base and competitors.
  This is an integral role within the Company and will require you to take full responsibility for managing the customers’ requirements across the area.

IN ORDER TO SUCCEED IN THIS BUSINESS ACCOUNT MANAGER ROLE, YOU MUST HAVE:

• Experience working within fast-track building processes dealing with Contractors, ideally within the Kitchen, Bathroom or Bedroom industry.
• Knowledge of the industry, company’s terms of trading, range of manufactured and bought out products and all major competitors.
• Excellent organisational and administrative skills.
• The ability to “think outside the box” to find solutions.
• A full UK driving licence.