Business Admin Apprentice (Income & Money and Benefits Support Team)

at  Luton Borough Council

CONTRACT TYPE: FIXED TERM FOR 24 MONTHS

Are you ready to kickstart your career in local government? Luton Council is looking for an enthusiastic and dedicated individual to join our busy Housing Income team as a Business Admin Apprentice. This is a fantastic opportunity to gain hands-on experience and develop a wide range of administrative skills that will set you up for a successful career in public service.

ABOUT YOU

What We’re Looking For:

• Team Player: You enjoy working as part of a team and can also use your initiative to improve systems and processes.
• Organised and Efficient: You can manage demanding deadlines, prioritise tasks, and maintain attention to detail under pressure.
• Excellent Communication Skills: You can communicate effectively with people at all levels, both in writing and verbally.
• IT Proficient: You’re comfortable using various IT systems and can quickly adapt to new software.
• Committed Learner: You meet the eligibility criteria for apprenticeship training and are eager to learn and grow in this role.

Requirements:

• Educational Qualifications: English and Maths GCSE grades 4 - 9 (A-C) or Level 2 Functional Skills English and Maths or equivalent.
• Eligibility: You must have lived in the UK, Gibraltar, EEA, Switzerland, or EU overseas territories for at least the previous 3 years.

Why This Role?
This apprenticeship offers a unique chance to develop practical skills in a supportive environment while contributing to the community. Whether you’re just starting out or looking for a new direction, this role could be the perfect fit.
Ready to take the first step towards a fulfilling career in local government? Apply today and become a part of our team at Luton Council!

ABOUT US

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Key Responsibilities:

• Administrative Support: Prepare and manage paperwork, maintain databases, and assist in monitoring workloads and referrals.
• Communication: Handle phone calls, emails, and other correspondence, ensuring queries are directed to the appropriate departments.
• Meeting Coordination: Arrange, type up minutes, prepare agendas, and send out meeting invites.
• General Office Duties: Filing, printing, photocopying, and managing both incoming and outgoing post.
• Team Collaboration: Support Housing Income and Money & Benefit Support Officers in managing accounts.
• Flexibility: Take on additional duties as required to support the team