Business Administration Apprentice

at  The Apprenticeship Partner

We are recruiting for Forthay Granola Ltd
We are looking for a motivated and enthusiastic Business Administrator Apprentice.
If you’re an ambitious individual looking to kickstart a rewarding career, we would love to hear from you. Cirencester Friendly Society is an equal opportunity employer, and we welcome applications from all suitable individuals.
As a Business Administrator Apprentice you will perform a variety of tasks, ranging from reception duties to customer service and business administration, requiring excellent communication and organisational skills.

Your responsibilities will include:

• Maintaining the Reception desk and assisting the Facilities Manager in providing first line contact for all internal and external customers. Issuing and cancelation of security passes to employees & contractors
• Undertaking all postal duties, this includes sorting, scanning and distributing all incoming post and franking outgoing post
• Ordering office supplies & stationary to ensure the smooth running of Mutuality House.
• Assist in the preparation and maintenance of office documentation, such as spreadsheets, databases and electronic and paper files ensuring accuracy and confidentiality
• Supporting with any daily operations and administration tasks including phone calls and emails as required to support the business

Working hours: 30 hours a week
Monday - Friday start 9am variable hours over 4 to 5 days a week depending on projects. Exact shifts TBC.

Skills Required:

• Ability to communicate effectively with staff at all levels of the Society
• Attention to detail and accuracy while remaining calm under pressure
• Well-developed oral and written communication skills
• Methodical and well organised
• Experience of working successfully within a team
• Experience of customer service
• Excellent telephone manner
• Good standard of education with a minimum grade ‘C/4’ GCSE, or equivalent, in Maths and English
• Willingness to learn and develop
• Basic IT skills, including Excel

You will complete the Level 3 Business Administrator Apprenticeship Standard.
At Cirencester Friendly Society, we don’t just offer a job, we offer a career path. We understand the potential in every individual, and we are committed to nurturing that potential. For the right candidate, upon successful completion of your apprenticeship, there will be an opportunity for a full-time position within our company.
As your skills and experience grow, so do your career opportunities.
We’re looking forward to supporting someone at the start of their career.
Skills Required:
· Proficiency in Microsoft Office: Confidently utilize Microsoft Word, Excel, and Outlook for communication, managing emails, creating spreadsheets, generating reports, and maintaining records.
· Communication: Strong communication abilities, both written and verbal, tailored to different audiences (e.g., customers, suppliers, colleagues).
· Attention to Detail: Highly detail-oriented with a commitment to maintaining high standards in documentation and processes.
· Time Management: Effective time management skills to prioritize tasks and meet deadlines.
· Problem Solving: Excellent problem-solving skills with the ability to propose and implement improvements.
· Customer Service: Ability to understand Forthay Granola’s customer profiles and communicate with them in the correct tone of voice, ensuring a positive customer experience.
· Teamwork: A proactive team member with a strong work ethic, ready to support colleagues and contribute to a positive work environment.
You will complete the Level 3 Business Administrator Apprenticeship Standard.
Future Prospects:
At Forthay Granola, we believe in more than just providing a job—we offer a pathway to a rewarding career. We recognise the potential in every individual and are dedicated to fostering that growth. For the right candidate, successful completion of the apprenticeship could lead to a full-time role within our company. As you develop your skills and gain experience, your career opportunities will expand, and we’re excited to support you on this journey from the very start.
Job Types: Full-time, Apprenticeship
Pay: £11,778.00 per year

Schedule:

• Monday to Friday

Application question(s):

• How do you plan to travel to and from work each day?
• How long will your commute time be?
• Why do you feel that you are a good candidate for this role?
• What are your hobbies and interests?

Education:

• GCSE or equivalent (required)

Work Location: In person
Reference ID: Fortha

• Maintaining the Reception desk and assisting the Facilities Manager in providing first line contact for all internal and external customers. Issuing and cancelation of security passes to employees & contractors
• Undertaking all postal duties, this includes sorting, scanning and distributing all incoming post and franking outgoing post
• Ordering office supplies & stationary to ensure the smooth running of Mutuality House.
• Assist in the preparation and maintenance of office documentation, such as spreadsheets, databases and electronic and paper files ensuring accuracy and confidentiality
• Supporting with any daily operations and administration tasks including phone calls and emails as required to support the busines