Business Administrator - Apprentice

at  ADS Laser Cutting Ltd

ADS Laser Cutting is the premier metal laser cutting, folding, fabrication, finishing and assembly company in the UK. We’re a family-run business with a passion for quality and a commitment to exceptional service. We work on a wide range of projects, from intricate designs to volume components, and our work is found in places like Siemens’ rail systems, London underground (TfL) trains, Lancôme Fragrances displays.
Our success is built on our team of highly skilled and valued employees. Their expertise and dedication translate into exceptional service and quality for our customers. Since our founding, ADS has grown tremendously year-on-year. This is thanks to our continued investment in the latest technology, machinery, infrastructure, and most importantly, our talented people. We now employ over 100 employees in our 87,000 square foot facility, ensuring we have the resources to deliver exceptional results on every project

SKILLS, EXPERIENCE & PERSONAL ATTRIBUTES:

• Good Communication Skills- Building good relationships is fundamental to the delivery of services.
• Organisational Skills- The ability to manage your own workload and to work to team and project deadlines.
• Teamwork and Cooperation- The ability to work flexibly in a team and contribute to a supportive work environment.
• Adaptability and flexibility- The Apprentice will work in fluid and fast paced manufacturing environment
  This position requires 100% on site presence. The post holder will be required to attend Leicester College one day every fortnight, whereby they will be working towards an 18 month NVQ Level 3 in Business Administration.

ROLE PROFILE:

Under the supervision and support of the Production Manager the Business Administrator Apprentice is required to work as part of a busy team to provide an efficient & effective administrative support service.
The postholder will work towards an NVQ Level 3 in Business Administration and will gain skills in processing sales orders, Purchasing, general administration and reception duties.
Being a primary point of contact for Customer queries and working closely with the administration team to support the daily operations of the team and the manufacturing facility.

KEY RESPONSIBILITIES:

• Provide administrative support to the operations administration team.
• Answer calls from customers and being the point of contact for any questions and queries.
• Support and learn all aspects of sales order entry, being able to help during busy periods and holidays.
• Support and learn all aspects of purchasing, being able to put on orders and speak with suppliers to receive best price and delivery.
• Chase proforma payments from customers and liaising with the accounts department.
• Work closely with the buyer to establish a supplier tier system
• Provide cover for reception during breaks, lunch and holidays.
• Support and learn the role of a general administrator to be able to help during busy periods and holidays.
• Assist in the reporting of KPI’s along with the guidance of Production Manager and the Buyer.
• General administration and data entry duties.
• Be proficient in the use of Microsoft Office to complete daily administration tasks, using Outlook to email suppliers, customers and internal colleagues and Excel to produce reports to be sent to suppliers such as supplier evaluation.