Business Analysis Senior Manager, Assistant Vice President

at  State Street

Why this role is important to us
The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
Purpose Of Role:
Business Analysis Senior Manager is responsible for liaising with business teams in order to elicit, analyze, validate and communicate requirements for changes in business processes, policies, applications and systems, ensuring timely and quality deliverables.
A significant part of the role will consist of external client exposure & relationship management, with the role expected to act not only as a lead BA/ SME but also as a representative of StateStreet and IFDS.
The role also includes extensive supporting duties for the change pipelines and Change Management community, while operating in a complex cross-border/ cross-organization matrix environment.
Specific Duties:

Duties

• Perform the role of Business Analyst in projects, programmes and initiatives: analysis of system enhancements/ operational changes; identification & documentation of requirements, scope and acceptance criteria; presentation of demos & walkthroughs of requirements with BU and clients; challenging existing processes and driving change;
• Work closely with developers and end-users to ensure technical compatibility and user satisfaction; write User Manuals, Training Materials and Application Support Documents as required;
• Perform the role of Lead Business Analyst, with an overall accountability for the BA deliverables, as well as oversight over junior BA roles working on the project.
• Client exposure: the role is expected to take part in high-profile projects with significant exposure to external clients;
• Act as Subject Matter Expert in systems and processes;
• Individual management of small initiatives is frequently expected;
• Driving, participating or supporting a wide array of change management activities incl. deployment planning, PMO procedures/ policies, pipeline management.
• Proactively identify and contribute to the evolution of the BA Charter/Methodology to industry best practice;
• Act as a representative for the BA Team, ChM Team, IFDS and StateStreet in reference to both employees as well as internal and external clients;
• Providing support at team/ department level, playing challenging support roles, ownership of complex initiatives;

Work Parameters Or Boundaries:
State Street procedures & regulations
IFDS procedures & regulations

PERSON SPECIFICATION

Specific Qualifications/ Skills:

Skills and competencies

• Proven track record of extensive experience in business analysis & delivery within financial or technical sector;
• Experience with working with vendors and external clients;
• Knowledge of project management and understanding of different methodologies (Waterfall/Agile);
• Excellent analytical and organizational skills;
• Excellent communication and presentation skills;
• Proven experience of building and managing relationships in complex, challenging, matrix environment;
• Proactive approach to problem solving, taking ownership of issues and having determination to follow things through;
• Knowledge of BPMN and process modeling system (for example: Visio, Bizagi);
• Excellent English language skills;
• Strong MsOffice suite skills;

Level Of Education:
Higher education in relevant technology, finance or business sciences;
Previous Level Of Experience:
Minimum 10 years of business analysis & change management experience in financial or technology services;
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
State Street’s Speak Up Lin

• Perform the role of Business Analyst in projects, programmes and initiatives: analysis of system enhancements/ operational changes; identification & documentation of requirements, scope and acceptance criteria; presentation of demos & walkthroughs of requirements with BU and clients; challenging existing processes and driving change;
• Work closely with developers and end-users to ensure technical compatibility and user satisfaction; write User Manuals, Training Materials and Application Support Documents as required;
• Perform the role of Lead Business Analyst, with an overall accountability for the BA deliverables, as well as oversight over junior BA roles working on the project.
• Client exposure: the role is expected to take part in high-profile projects with significant exposure to external clients;
• Act as Subject Matter Expert in systems and processes;
• Individual management of small initiatives is frequently expected;
• Driving, participating or supporting a wide array of change management activities incl. deployment planning, PMO procedures/ policies, pipeline management.
• Proactively identify and contribute to the evolution of the BA Charter/Methodology to industry best practice;
• Act as a representative for the BA Team, ChM Team, IFDS and StateStreet in reference to both employees as well as internal and external clients;
• Providing support at team/ department level, playing challenging support roles, ownership of complex initiatives