Business Analyst

at  Ara Institute of Canterbury

NGĀ PŪKENGA ME NGĀ WHEAKO - SKILLS AND EXPERIENCE

• A tertiary qualification at Degree level in an appropriate discipline
• Good understanding and ability to apply a Business Process Management framework
• Strong skills in Business Analysis and Business Process Reengineering
• Good leadership and facilitation skills for establishing requirements and business improvements
• Strong analytical and problem solving skills with ability to analyse business processes and workflows
• Experience developing business process improvements
• Experience developing clear documentation to a high standard, including procedural documentation
• High level of competence with MS Office Word, PowerPoint, Excel, Visio and Outlook
• Ability to multi-task and juggle multiple work streams
• Quickly understands the business issues and data challenges of the organisation
• High levels of personal initiative and resilience and in particular the ability to manage the pressures of competing demands.
• Empathy of, or experience in a tertiary education environment
• An understanding of the Privacy Act and the need to maintain appropriate confidentiality

MŌ MĀTOU - ABOUT US

Ara Institute of Canterbury a business division of Te Pūkenga (Ara), is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners’ success.
As a business division of Te Pūkenga, Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our catchment (including Māori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

This will be achieved by:

• Providing high quality analysis and advice to support management decisions
• Analysis trends and themes from diverse data sets and presenting findings to decision makers in easily absorbed formats
• Finding historical data trends and utilising trends to forecast
• Developing an understanding of the business processes within your areas of expertise and anticipate the information manager will need
• Continually seeking opportunities to increase customer satisfaction and deepen client relationships
• Completing quality assurance peer reviews in specialty area

Your role at Ara as Business Analyst will consist of, as part of a team, supporting the delivery of major transformation projects, supporting business continuity and process improvements, and identifying process improvements and ensuring the delivery of effective business solutions. Key tasks will include providing sound, thorough, accurate and complete business analysis for projects. As part of the Planning function, this role will involve engagement with a diverse range of projects both in terms of size and type.

This will be achieved by:

• Providing high quality analysis and advice to support management decisions
• Analysis trends and themes from diverse data sets and presenting findings to decision makers in easily absorbed formats
• Finding historical data trends and utilising trends to forecast
• Developing an understanding of the business processes within your areas of expertise and anticipate the information manager will need
• Continually seeking opportunities to increase customer satisfaction and deepen client relationships
• Completing quality assurance peer reviews in specialty areas

Projects currently underway or being initiated are in the areas of Online Enrolments, Adaptive Learning, Teaching & Support, Work Integrated Learning Management (CRM), Educational Delivery Practices, Digital Engagement Capabilities, Student Retention & Achievement and projects arising from the delivery of Vision 2030.