Business Analyst - Brampton, ON

at  SupplyOne Inc

*ON-SITE POSITION*

Mission of the Role (What you will be doing)
The Business Analyst reports to the location Business Intelligence Manager with direct responsibilities focused on strategic business analysis, new process development, and driving technological advancements for various departments in support of our corporate goals and objectives. This will include the documentation of current business processes and sub-processes to discover inefficiencies. The Business Analyst will also be required to liaise with internal members to evaluate and re-engineer processes and sub-processes as necessary for the purpose of determining and meeting the company’s technology plans.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Develop comprehensive business cases by analyzing IT-related challenges, identifying operational inefficiencies, and proposing solutions that align with the company’s objectives.
• Perform data analysis to generate actionable insights and create ad hoc reports supporting both internal and external IT initiatives.
• Conduct research to evaluate current business processes and IT systems, identifying areas for improvement.
• Design and prototype new workflows or processes to optimize system performance and data integration.
• Assess the efficiency of business processes and recommend strategies for enhancement and automation.
• Manage and coordinate the efforts of third-party IT partners to ensure successful project execution and alignment with business goals.
• Serve as the primary liaison between the company and external technology vendors, ensuring smooth communication and guiding the companys technological initiatives in the right direction.

Essential Functions (Essential/secondary functions that support the primary responsibilities)

• Provide consultative and technical support to the executive team and other strategic decision-making groups.
• Design, develop, and distribute procedures and training for new process launches in both technical and user-oriented language.
• Manage and coordinate research.
• Conduct system requirements and regression testing.
• Assist internal stakeholders in defining business requirements to support future process analysis, development, and investment.
• Flowchart business processes to define operational activities, procedures, and models.
• Identify omissions and errors in business requirements by conducting feasibility studies.
• Manage and support the companys databases and server requirements with a 3rd party vendor.

Organizational Core Values (Behaviors and values that are essential to be successful in our environment)

• Customer service begins inside - We serve our colleagues with excellence so we can serve our customers with excellence.
• Get it right the first time - We are reliable, thorough, practice active listening and pay attention to detail to ensure the best results.
• Philosophy of velocity - Our responsiveness and speed to market give us the competitive edge.
• Personalized Service - We go beyond what the customer expects, understand what they are going through, and anticipate their needs to make their interaction with us the best experience of their day.
• Act like an owner - We are empowered to protect, cultivate and grow our business responsibly.
• We cant stop learning - We know our stuff, embrace change and relish feedback.

Educational/Training Requirements/Experience (What your background should look like)

• Bachelor’s Degree, certification, or diploma in appropriate field of study (computer science, finance, or business administration) or equivalent work experience
• 1-2 years’ direct work experience as a business analyst or similar role
• Demonstrated experience analyzing and modeling business, technical, and process requirements
• Experience with RDBMS, APIs, Webservices, M365, and ERP systems.
• Advanced MS Excel skills
• Expertise in designing, developing, and implementing re-engineered business processes and associated software and hardware

MINIMUM SKILLS, KNOWLEDGE & ABILITY REQUIREMENTS

• Strong written and oral communication skills
• Strong time management, qualification and negotiation skills
  SupplyOne Canada is a leading full-service packaging supplier with locations in Brampton, Toronto, and Collingwood. We have over 35 years of insight, expertise, and experience in the packaging industry, and were consistently recognized and awarded for our leadership in sustainability, innovation, and operational excellence. As part of the SupplyOne family of companies, were proud to provide you with even greater access to innovative packaging products and services. Lets make your packaging work for you.
  SupplyOne Canada, Inc. is a proud equal opportunities employer, and we are committed to providing accommodations in all stages of the recruitment and hiring process by applicable laws (including human rights and accessibility legislation). Accommodation is available upon request for candidates participating in all aspects of the recruitment and selection process. For a confidential inquiry, contact your recruiter or email us at resumes@crownhillpackaging.com to make arrangements. If contacted for an employment opportunity, applicants are required to advise Human Resources if they require accommodation. All information received in relation to accommodation will be kept confidential.
  SupplyOne Canada, Inc. thanks all candidates for their interest; however, only those selected to continue will be contacted.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Develop comprehensive business cases by analyzing IT-related challenges, identifying operational inefficiencies, and proposing solutions that align with the company’s objectives.
• Perform data analysis to generate actionable insights and create ad hoc reports supporting both internal and external IT initiatives.
• Conduct research to evaluate current business processes and IT systems, identifying areas for improvement.
• Design and prototype new workflows or processes to optimize system performance and data integration.
• Assess the efficiency of business processes and recommend strategies for enhancement and automation.
• Manage and coordinate the efforts of third-party IT partners to ensure successful project execution and alignment with business goals.
• Serve as the primary liaison between the company and external technology vendors, ensuring smooth communication and guiding the companys technological initiatives in the right direction

Essential Functions (Essential/secondary functions that support the primary responsibilities)

• Provide consultative and technical support to the executive team and other strategic decision-making groups.
• Design, develop, and distribute procedures and training for new process launches in both technical and user-oriented language.
• Manage and coordinate research.
• Conduct system requirements and regression testing.
• Assist internal stakeholders in defining business requirements to support future process analysis, development, and investment.
• Flowchart business processes to define operational activities, procedures, and models.
• Identify omissions and errors in business requirements by conducting feasibility studies.
• Manage and support the companys databases and server requirements with a 3rd party vendor