BUSINESS ANALYST

at  City of Toronto

Amendment Type: 1
Amendment Date: Thursday, November 14, 2024
Amendment Reason: The number of vacancies has been increased to 2 vacancies
Job ID: 48591
Division & Section: People & Equity, People Experience
Work Location: Metro Hall, 55 John Street Toronto
Job Type & Duration: Full-time, 2 Temporary Vacancy (18 months)
Salary: $86,716.00-$112,255.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 14-NOV-2024 to 28-NOV-2024
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of over 2.9 million people. Consistently ranked one of the world’s most livable cities, Toronto is a global centre for business, finance, arts and culture.
Recognized as one of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers for 2024, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.
Our People and Equity Division delivers critical functions within the City’s complex multi-site, multi- division, multi stakeholder and union and non-unionized environment. A team of approximately 42,000 employees are the driving force behind the City’s ability to provide programs and services to residents, business, and visitors to this community.
As part of the People & Equity Division, our People Experience section supports strategic corporate talent, learning, and leadership programs, projects, and talent management systems. People Experience is highly integrated into the broader divisional work of developing and implementing policies and practices conducive to improving the overall employee experience and fostering an equitable working environment.
In this temporary role, reporting to the Senior Project Manager, the Business Analyst will support a complex Talent Management technology solution evaluation project. The key deliverables for the project will include gathering and evaluating talent management system requirements, sourcing an external consulting firm and partnering with them to assess, evaluate and analyze market options, aiding in the development of business cases for the procurement of a future talent management solution.
The Business Analyst will be responsible for implementing project plans, supporting procurement & vendor management relationships, conducting data collection and analysis, supporting project and stakeholder management, reporting on project mandates, as well as providing technical expertise and consultation services to support divisional projects and programs.

WHAT YOU BRING TO THE ROLE:

• Post-secondary education in the relevant field, such as Business Administration, Human Resources, Information Technology, and Project Management etc., or equivalent combination of education and experience. Project Management designation as asset.
• Experience supporting large-scale enterprise-wide HR technology projects, with a focus on service procurement and HR solutions implementation, within a complex environment (public sector is preferred). Experience with vendor and contract management an asset.
• Considerable experience in applying project management methodologies to develop, implement, support, and document large-scale business transformation projects in a public or private organizations.
• Strong ability to research & analyze data, effectively summarize and report on results, and the ability to prepare, organize and present information.
• Proven experience in effectively gathering business requirements using a variety of methodologies, including interviews, surveys, workshops, and document analysis and an ability to facilitate stakeholder discussion to translate complex needs into clear, actionable requirements that drive project success.
• Experience with conducting and executing business process reviews that streamline and improve work efficiencies including preparing business process mapping.
• Advanced knowledge of Microsoft Office products including Word, Excel, PowerPoint, Visio, MS Project, & SharePoint.
• Strong Knowledge of HR systems and data migration strategies within Cloud environments.
• Ability to work and communicate effectively as a team member and work collaboratively with others in a multidisciplinary team, provide work direction to work teams associated with projects, and facilitate group meetings or working sessions with clear agendas and outcomes.
• Effective decision-making, conflict resolution and problem-solving skills, demonstrating innovation with a results-oriented approach.
  Familiarity with current issues and best practices related to equity, accessibility, human rights, inclusion, reconciliation and deep understanding and a thorough working knowledge of the Ontario Human Rights Code, the Occupational Health & Safety Act, Accessibility for Ontario’s with Disabilities Act, Employment Standards Act and Municipal Freedom of Information Act.