Business Analyst

at  Creditsafe

We are looking for a Business Analyst to join the Strategic Account Success team in the Cardiff Bay office.
At Creditsafe, we work 50% in office attendance policy. We are based at Cardiff Bay, please only apply if you can attend the office for this requirement.

SKILLS AND QUALIFICATIONS

· MS Office or equivalent (Word, Excel, Power Point, Access etc.).
· Communication software experience (e.g. E-mail, MS Teams etc).
· Internet, Intranet, Share Point etc.
· The ability to analyse and interpret customer requirements.
· Problem-solving skills.
· Research of country-specific / industry-specific terminology.
· A methodical and logical approach.
· The ability to plan work and meet deadlines.
· Accuracy and attention to detail.
· Interpersonal skills.
· Team working skills.
· Written and verbal communication skills.
· Knowledge of the business credit industry would be a benefit.
· Knowledge of SOAP / RESTful APIs would be a benefit.
· Knowledge of SFTP file access systems would be a benefit.
· Knowledge of task automation would be a benefit.

· Collaborate with clients to gather and document business requirements.
· Translate business needs into technical specifications for bespoke solutions.
· Work closely with the technical implementation team to ensure solutions meet client expectations.
· Provide pre-sale and post-sale support to clients.
· Recommend best practices for documenting customer solutions across global offices.
· Contribute to the continuous improvement of the Strategic Account Success team.
· Travel may be required with this role but will be infrequent.