Business Analyst

at  Department for Work and Pensions

JOB SUMMARY

Are you an experienced Business Analyst with the skills and capability to help support DWP Staff in the delivery of critical public services?
As a Business Analyst in DWP Digital you will play a key role in delivering change within the department.

We have vacancies in a number of areas within DWP Digital including:

• Technology Services - responsible for designing, delivering and operating environments to enable reliable and secure digital customer journeys
• Hybrid Cloud Services - delivering the hosting that underpins all DWP’s digital services
• DWP Maternity Allowance modernisation team - providing a more simple and efficient service for customers.
• Digital Retirement - responsible for running and transforming our Digital Retirement Services.
• The GOV.UK team - responsible for corporate publishing and Signposting.

You will be given the opportunity to continue to grow your capabilities skills and knowledge through working with Senior/ Lead BAs and the support of the wider community of practice.
You may also, be responsible for managing Junior (Associate) BAs to develop your management and coaching skills.

JOB DESCRIPTION

As a BA working within DWP Digital these are some of the things you will be doing:
Working within a transformational multi-disciplinary team, alongside roles including User Researchers, Developers & QAs.
You may be working within either an Agile or more traditional delivery team.
Translate business problems and user needs into a set of detailed requirements to deliver value and great outcomes for our users.
Lead workshops, interviews, focus groups and utilise other BA techniques to effectively understand the business problems and user needs.
Develop and maintain stakeholder relationships. communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned.
Gain a good understanding of the business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, in order to identify potential process improvements.
Collaborate with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities.
Take ownership for improving your own knowledge of Business Analysis tools and techniques and will play an active role within the BA community including coaching and supporting other members, as appropriate.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• How does your previous Business Analysis experience make you a great fit for a Business Analyst role in DWP Digital?
• Demonstrate significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities.
• Business Analysis
• Relationship Management
• Business Improvement Process

We only ask for evidence of these technical skills on your application form:

• How does your previous Business Analysis experience make you a great fit for a Business Analyst role in DWP Digital?
• Demonstrate significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities.

Benefits
Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

WHEN COMPLETING YOUR TECHNICAL STATEMENTS, YOU SHOULD PROVIDE EVIDENCE TO DEMONSTRATE YOUR EXPERIENCE AGAINST EACH OF THE CRITERIA EXPLAINING SPECIFICALLY WHAT YOU DID AND HOW YOU DID IT.

The sift panel will use the information in your employment history and technical statements to assess your experience, skills and knowledge.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Analytical
Digital
Information Technology