Business Analyst

at  Elevation Recruitment

Elevation IT are supporting a Sheffield based organisation in their search to recruit a Business Analyst.
Business Analyst
Salary – up to £35,000
Sheffield – Hybrid

Key duties & responsibilities:

• Develop, manage, and maintain the Customer Relationship Management (CRM), Management Information (MI) and Key Performance Indicator (KPI) framework
• Regularly monitor and ensure the accuracy and completeness of data within the CRM and other systems
• This will include tasks like deduplication, correcting errors, and maintaining consistent data formats
• Assist users with understanding and following established workflows and procedures within the systems including creating user guides, conducting training sessions, or answering specific questions about how to best utilise the system for their needs
• Generate reports and dashboards to communicate insights to senior management
• Support the organisation in its technology development ensuring alignment between software/systems development and business requirements
• Work collaboratively with colleagues on to ensure data collection is accurate and efficient
• Coordinate data for engagement projects, ensuring compliance with data protection regulations
• Maintain a strong understanding of data protection best practices and ensure data is handled securely

We are keen to speak with Data / Business Systems Analysts who possess the following skills & experience:

• Experience in a data analysis role including building and maintaining reports and dashboards
• Experience in developing and maintaining CRM Systems alongside providing support and training
• Experience with data visualisation tools (e.g., Excel, Google Looker, Power BI, Tableau)
• Experience with SQL queries for data extraction
• Experience with data warehousing or business intelligence platforms
• Understanding of data protection regulations (GDPR)

• Develop, manage, and maintain the Customer Relationship Management (CRM), Management Information (MI) and Key Performance Indicator (KPI) framework
• Regularly monitor and ensure the accuracy and completeness of data within the CRM and other systems
• This will include tasks like deduplication, correcting errors, and maintaining consistent data formats
• Assist users with understanding and following established workflows and procedures within the systems including creating user guides, conducting training sessions, or answering specific questions about how to best utilise the system for their needs
• Generate reports and dashboards to communicate insights to senior management
• Support the organisation in its technology development ensuring alignment between software/systems development and business requirements
• Work collaboratively with colleagues on to ensure data collection is accurate and efficient
• Coordinate data for engagement projects, ensuring compliance with data protection regulations
• Maintain a strong understanding of data protection best practices and ensure data is handled securel