Business Analyst

at  Fletchers Solicitors

IN RETURN FLETCHERS CAN OFFER:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards for winning nominees

ESSENTIAL SKILLS AND EXPERIENCE:

• 2.1 or above in a Bachelor’s degree or higher, ideally in a STEM-related subject
• Strong numerical and analytical skills
• Confident data analysis in Excel to generate insight, knowledge of SQL desirable but not required
• Excellent problem solving ability, carefully mapping the current state before developing a solution
• Evidence of leading and managing change in people-based processes, including effective management of relationships with stakeholders at all levels in an organisation
• UK based and full rights to work in the UK
• Willingness to travel to Manchester, Southport or Liverpool for 1-2 days every 2 weeks
  We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

ROLE: BUSINESS ANALYST

Location: Hybrid, 1-2 days every 2 weeks required to work in either the Southport, Manchester or Liverpool office
Are you a skilled Business Analyst with a passion for driving meaningful change? Join Fletchers in our Transformation & Business Support team, where your analytical expertise will be instrumental in shaping the future of our business.
In this role, youll dive into data to reveal deep insights that help us understand complex business problems and unlock new opportunities for process improvement. By collaborating closely with key stakeholders across the company, youll have the chance to understand, challenge, and prioritise the change initiatives that matter most to our people. Your insights will fuel the creation and implementation of impactful solutions, enabling us to deliver positive change faster and more effectively.
If youre ready to make a tangible difference and work on projects that have a lasting impact, wed love to hear from you. Be part of a team that values innovation, problem-solving, and continuous improvementapply today to help shape the future at Fletchers!

Main Responsibilities:

• Undertake targeted analysis of business performance in line with current needs and priorities to uncover improvement potential (e.g., data analysis, KPI setup, as is process maps).
• Engage key stakeholders to capture, challenge and prioritise change requirements in order to devise elegant improvement solutions that maximise impact delivered.
• Take end-to-end ownership for defining the plan and milestones needed to take a change from a solution concept through to full implementation.
• Track and drive the implementation of changes at pace, focussing on the outcome and measurable impact needed.
• Build a positive culture of change within Fletchers by getting people excited about improvement potential and communicating outcomes of change initiatives thoughtfully and proactively.
• Work with people leaders to integrate operational improvements into standard ways of working (e.g.SOP development, training in to be process maps, problem solving, visual management