Business Analyst Fully Remote

at  MiC3 International

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Jan, 2025Not Specified20 Oct, 20243 year(s) or aboveRisk Assessment,Telecommunications,Business Process Improvement,User Stories,Automation,Requirements Gathering,Information Technology,Jira,Workshops,Bpmn,Business Value,Confluence,Automation Tools,Agile MethodologiesNoNo
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Description:

REQUIREMENTS GATHERING

  • Partner with business stakeholders to collect detailed requirements for new and existing processes.
  • Utilise various techniques such as interviews, workshops, and document analysis to gather business needs.
  • Prioritise requirements based on business value, technical feasibility, and impact.
  • Create detailed user stories with acceptance criteria to guide development efforts.
  • Lead workshops, interviews, and other discovery methods to flesh out business needs and translate them into technical specifications.

EXPERIENCE

  • Bachelor’s degree in Business, Information Technology, Telecommunications, or related fields.
  • 3 -5 years of experience as a Business Analyst in the tech industry, ideally with exposure to telecommunications or process automation projects.
  • Background in business process improvement or automation, with experience across multiple products.
  • Experience working with telecommunications products or services (not essential)
  • Familiarity with Agile methodologies and tools like Jira or Confluence.

TECHNICAL SKILLS

  • Strong understanding of BPMN 2.0 for process modelling.
  • Familiarity with process automation tools like Flowable, Camunda, or similar platforms.

ANALYTICAL & PROBLEM-SOLVING SKILLS

  • Skilled at breaking down complex processes and identifying optimization opportunities.
  • Experience with impact analysis, risk assessment, and change management strategies.

Responsibilities:

ABOUT THE ROLE

We’re looking for a Business Analyst who’s passionate about the intersection of technology and telecommunications. In this role, you’ll serve as a key connector between business stakeholders and our technical team, using our in-house business process builder, designed around BPMN 2.0 principles, to automate and optimise workflows. You’ll be responsible for analysing current processes, gathering requirements for new initiatives, and driving changes to enhance existing workflows. This is a great opportunity for a BA with 3+ years of experience who’s ready to shape telecom operations through effective process automation. As this is a fully remote role we are open to global applications


REQUIREMENT SUMMARY

Min:3.0Max:5.0 year(s)

Information Technology/IT

IT Software - Other

Business Analysis

Graduate

Business information technology telecommunications or related fields

Proficient

1

Johannesburg, Gauteng, South Africa