Business Analyst

at  GIENTECH SINGAPORE PTE LTD

REQUIREMENTS

• Diploma, bachelor or masters in business, IT or equivalent.
• 1 to 3 years of Business Analyst experience.
• Strong grasp of business analyst tools such as Swimlane business workflow diagrams, waste walk, prototyping, field mapping analysis, etc.
• Good Market knowledge with experience in SME segment, credit knowledge and lending products.
• Good to have some experience in project management and system implementation.
• Awareness of project management tools such as Jira and Confluence, and methodologies like Agile would be an advantage.
• Effective stakeholder management and communication skills.
• Strong sense of ownership, a keen eye for detail used in planning and organizing, along with a proactive problem-solving attitude and mindset.
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• Collaborate closely with Internal stakeholders including technology team to deliver business driven outcomes that drive revenue and cost saving impacts.
• Analyze business and credit requirements to ideate and improve business flows and processes.
• Conduct User Immersion interviews and insight gathering exercises to define problem statements, user pain points and needs.
• Raise user stories and requirements in Jira, providing detailed analysis on acceptance criteria and system-to-system field mapping.
• Work closely with the User Acceptance Testing team, advise on test data and scenarios to be covered during test execution alongside the Jira requirements.
• Coordinate with users to finalize live verification scope and monitor post go live to identify, enhance and resolve possible issues.
• Drive and prepare commercialization materials in collaboration with product team.
• Provide regular, proactive updates on project progress to stakeholders and senior management on scope, timeline and issues.